Advertiser Agreement

Your selected tier, geographic coverage (by county, state, or nationwide as applicable), and monthly price are confirmed in writing (email or order confirmation) at the time of purchase.

Your card is authorized at checkout. Your subscription activates upon VetMaps’ approval of your submission, at which point the charge is captured and billing begins. Billing recurs monthly on the date of initial capture unless cancelled.

Your subscription renews automatically each month until cancelled. You may cancel at any time by emailing admin@vetmaps.com. VetMaps will send confirmation after receiving your request. Cancellation stops the next renewal, and your Advertising remains active through the end of the then-current billing period. There are no partial-period refunds. Your free Listing remains subject to the ordinary Listing rules in the Terms of Use regardless of advertising status.

Advertising placements rotate on an equal-probability basis among eligible Advertisers within the applicable geographic scope and placement type. A maximum of one banner and one sidebar placement may be shown per search-results page. Wide creative is eligible for banner placement, and tall creative is eligible for sidebar placement. An Advertiser seeking eligibility for both placement types must submit a separate compliant creative for each type. The same Advertiser will not occupy both placements on the same search-results page. If only one Advertiser is eligible for both available placements, that Advertiser will be displayed only once on that page. VetMaps may internally track impressions, clicks, and click-through rates for Advertising placements. Customer-facing analytics and reporting may be offered when available but are not included or guaranteed unless expressly stated in the applicable order confirmation. VetMaps does not guarantee any specific share of voice, impression count, click count, lead count, conversion, ranking position, placement frequency, or exclusivity.

You are responsible for the accuracy and legality of all advertising content you submit, including compliance with applicable advertising, consumer-protection, and trademark laws. VetMaps may reject, pause, require resizing of, or require replacement of any creative at its discretion, including content VetMaps determines is deceptive, misleading, or harmful. You indemnify VetMaps against claims arising from your advertising content.

Failed payments, chargebacks, or delinquent accounts may result in suspension of your Advertising placement until resolved. You are responsible for any applicable taxes on your purchase.

If a technical issue on VetMaps’ end causes a material interruption to your Advertising placement, VetMaps’ sole obligation is to extend your placement by the affected duration or issue a prorated credit, at VetMaps’ discretion.

VetMaps may change pricing for future billing periods with at least 30 days’ notice. Continuing your subscription after that notice period constitutes acceptance of the new price.

You grant VetMaps a license to display, format, and resize your submitted advertising creative and copy as needed to place it on the platform. This license lasts for the duration your advertising is active plus a reasonable period for records retention afterward.

You are responsible for being able to substantiate any factual claim made in your advertising content (e.g., awards, certifications, guarantees, pricing claims) upon request by VetMaps or a regulatory authority.